Effective Date: 03/02/2026
Breeze Brothers Heating & Air LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Phone number
Email address
Service address
Appointment details
Automatically Collected Information
IP address
Browser type
Device type
Pages visited
Time spent on pages
Referring website
2. How We Use Your Information
We use collected information to:
Provide HVAC repair, maintenance, and installation services
Schedule and confirm appointments
Send service reminders and follow-ups
Respond to inquiries
Improve our website and services
Deliver relevant advertising
3. SMS Communications & Consent
How We Obtain Consent
We obtain SMS consent when you:
Submit your phone number through our website forms
Schedule service online
Provide your phone number during a service interaction
Explicitly check an SMS opt-in box
Our forms clearly state that by providing your phone number, you consent to receive SMS messages from Breeze Brothers Heating & Air LLC.
Types of SMS Messages
Messages may include:
Appointment confirmations
Service reminders
Dispatch notifications
Follow-up communications
Promotional messages (if opted in)
Message Frequency
Message frequency varies based on customer interaction.
Message & Data Rates
Message and data rates may apply depending on your carrier.
Opt-Out
You may opt out at any time by replying STOP to any message. You will receive one final confirmation message.
Help
Reply HELP for assistance or contact us at:
678-909-4899
No Sharing of Mobile Information
Mobile phone numbers collected for SMS purposes will not be shared, sold, rented, or disclosed to third parties for marketing purposes.
Consent to receive SMS messages is not a condition of purchase.
4. Cookies & Tracking Technologies
Our website uses cookies, tracking pixels, and similar technologies to improve user experience, analyze website performance, and support advertising efforts.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website.
Technologies We Use
Google Analytics
We use Google Analytics to collect data about website traffic and user behavior, including:
Pages visited
Time spent on pages
Device and browser type
IP address
Google may process this data according to its own Privacy Policy:
https://policies.google.com/privacy
You may opt out of Google Analytics tracking here:
https://tools.google.com/dlpage/gaoptout
Google Ads & Conversion Tracking
We use Google Ads to promote our services. Google may use cookies to measure advertising performance and track interactions after users click our ads.
Meta (Facebook) Pixel
We use the Meta Pixel to measure advertising performance and deliver relevant ads on Facebook and Instagram. The Pixel may collect:
Website activity
Browser information
Device information
Meta processes data according to its Privacy Policy:
https://www.facebook.com/privacy/policy
5. How We Use Tracking Information
Tracking information helps us:
Improve website performance
Understand user behavior
Measure advertising effectiveness
Deliver relevant marketing content
Most tracking data is collected in aggregate form and does not personally identify individual users.
6. Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to:
Block cookies
Delete existing cookies
Receive alerts about cookies
Disabling cookies may impact certain website functionality.
7. Third-Party Services
We may use third-party service providers (such as CRM systems, scheduling software, analytics providers, advertising platforms, and SMS platforms) to support business operations. These providers may process data on our behalf under their own privacy policies.
8. Data Security
We implement reasonable administrative and technical safeguards to protect personal information from unauthorized access, disclosure, or misuse.
9. Your Rights
You may request access, correction, or deletion of your personal information by contacting us at:
Email: [email protected]
Phone: 678-909-4899
10. Children's Privacy
Our services and website are intended for individuals 18 years of age or older. We do not knowingly collect personal information from individuals under 18.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Information
Breeze Brothers Heating & Air LLC
678-909-4899